Privacy Policy

1. Information We Collect

• Personal Data: Name, email address, phone number, and other contact details you provide through our contact forms, newsletter subscription, or service inquiries.
• Technical Data: IP address, browser type, device information, pages visited, time spent on site, and referral sources.
• Usage Data: How you interact with our website, including clicks, scrolling behavior, and feature usage patterns.
• Communication Data: Records of our correspondence, including emails, chat messages, and support tickets.

2. How We Use Your Information

• Provide and maintain our website and services
• Respond to your inquiries and provide customer support
• Send newsletters and promotional communications (with your consent)
• Analyze website performance and improve user experience
• Deliver personalized content and recommendations
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We respect your privacy and do not sell or rent your personal information. We may share your data with:

• Service Providers: Trusted third parties who help us operate our website and provide services (hosting, analytics, email services)
• Business Partners: When collaborating on projects or integrations (with your explicit consent)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In case of merger, acquisition, or sale of assets (with proper notification)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand user behavior and improve our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings or our cookie consent banner.

5. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request information about personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request your data in a structured, machine-readable format
• Restriction: Request limitation of processing under certain circumstances
• Objection: Object to processing for direct marketing or legitimate interests
• Withdraw Consent: Withdraw consent for processing where applicable

6. Third-Party Links and Services

Our website may contain links to external websites and integrate with third-party services:

• ZOHO Applications: We integrate with various ZOHO services for our consultancy offerings
• Social Media: Links to our social media profiles and sharing buttons
• Development Tools: References to development frameworks and tools we use
• Partner Websites: Links to trusted partners and resources

We are not responsible for the privacy practices of external websites. Please review their privacy policies.

7. Data Security

We implement robust security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure server infrastructure and regular security updates
• Access controls and authentication measures
• Regular security audits and vulnerability assessments
• Employee training on data protection practices

8. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately for removal.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including India where our primary operations are based. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain our relationship with you
• Comply with legal obligations and resolve disputes
• Maintain legitimate business interests

Generally, we retain data for 3-7 years after our last interaction, unless longer retention is required by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website with a new effective date
• Sending email notifications to registered users (for significant changes)
• Displaying prominent notices on our website